CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Best auto shop I've been to. Had an alignment issue with an Acura TL and they handled it like pros

Tom Beadie, 05/02/2025

Best decision auto wise!!! Henderson Auto unlike the Kia dealership in Beaverton, has: 1. Great customer service (Bryan & Katie) 2. They do what they say instead of over talking and holding your car with limited to no communication 3. They give you a detailed report on what is wrong before they proceed (by email & phone) 4. This is the BIGGEST ONE = they are fair on the charges/cost. Yes it cost but I have no experiences of them over charging. I will never return to the Beaverton Kia dealership! Henderson Auto for me!!!!!!!!!!!!!

kristeena alexander, 04/07/2025

Fair and honest mechanic.

Nate Douthit, 03/05/2025

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CODE OF ETHICS

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