CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
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I picked up my 4Runner today after an alignment on Monday and a recheck today. I was very pleased to see that it holds straight on the freeway. Thank you for helping me work through this issue. I also wanted to thank you very much for the new caster for which you did not charge. That is ABOVE AND BEYOND service. I will definitely keep you in mind for future work and have already told two people about you. D Davis, 07/30/2020 |
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