What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The team at Henderson Auto went above & beyond & far exceeded our expectations!! The week of 9/6 we left our home in SoCal on a 4 week road trip in NoCal the battery light came on and we limped into a Ford dealership where they diagnosed a bad battery and weak alternator.they replaced the battery & sent us on our way in Beaverton we again went completely dead, called AAA which took us to a nearby Ford dealer where we were told it would be 9/19 before they could look at our F-150. I called another dealer and they sad it would be 9/30 before they could check it friend recommended we try Henderson as did the tow truck driver Henderson said it may be the 13th before they could check the truck took it to Henderson on the 8th, they did a 10 point inspection on the 9th, repaired everything that needed fixed including a new alternator (urgent), headlight, license plate light (non-urgent) and had the truck ready for a touch free pickup on that afternoon!! A gigantic thank you to Brian, Katie & their team for keeping our trip on schedule!!
A.H. (Joe) Giehm, 09/13/2021
I picked up my 4Runner today after an alignment on Monday and a recheck today. I was very pleased to see that it holds straight on the freeway. Thank you for helping me work through this issue. I also wanted to thank you very much for the new caster for which you did not charge. That is ABOVE AND BEYOND service. I will definitely keep you in mind for future work and have already told two people about you.
D Davis, 07/30/2020
With an amazing owner, and high level of quality and care! Wouldn't refer anyone for a repair any where else!